That's the greeting for flights to Cambodia (Siem Reap/Phnom Penh).
Rostered for Siem Reap (REP) today. Flight number was supposed to be MI616 and MI615 for returning, however there was a change in my first sector flight number. It was changed to MI8164 (which is a chartered flight) but returning as MI615. We were all confused but nonetheless went ahead with the flight. *more on this later*
And so our aircraft was delayed from KUL and so we only managed to commence boarding at the scheduled departure time 12.55pm. Needless to say the passengers were all pretty peeved, especially the tour leader who "claimed" they paid a fair bit for this charter flight.
Yeah of course we know, we're not paid for delays too. Why would I want to delay the flight and face 150 grumpy passengers for 2 hours? #makesenseright
So anyway we were anticipating a pretty bad flight, but to our surprise, the passengers were all really nice!
One passenger at 8D told me during collection, that he love our ice cream and we are now his new favourite airline. Another at 10C told me that the fish was delicious and asked me about how we prepare the food.
The couple at 12AB were the nicest. They stopped me during collection and said the following to me.
"You guys are simply amazing. I mean, we are so impressed! We fly on Singapore Airlines pretty often, and even on British Airlines Business Class, and I would have to say they can't compare to you guys."
How heartwarming to hear that :)
I gave them a little souvenir and passed him a comment card (sneaky me) and told him if he'd like to send us feedback we'd be more than glad. He eventually passed me the comment card and winked at me as he said, "remember to send that in!"
Thank you sir, you made all our day so much better.
When we arrived at Siem Reap, we got to understand from the ground staff that today's flight number is a special arrangement and clarified all our doubts. Honestly, chartered or not, it doesn't really matter.
Returning flight was horror though. I couldn't find one of my last special meals and had a little panic attack with my partner manning cart with me. Well, I found it eventually. Hehe careless me.
And then one passenger was feeling unfair that her vegetarian meal requested is not on board (this happens for a few reason WHICH I'm gonna skip). Offered her alternatives but she wasn't convinced, arguing that she paid "alot" and she deserve something better. My cic offered her crew salad and, she was grinning from ear to ear and even joked to me, "don't I look greedy!"
No ma'am, you don't. You look cheapskate.
Oh wells, that's not all. This one-of-a-kind lady at 5A decided to stop me to complain about the family with kids behind her, saying all sorts of nasty things like they are rude, ill-mannered, and requested for me to tell them off.
Of course I was not going to get involved in all these. So I acknowledged her and walked off. During meal service I requested for her to put her seat upright so passengers behind can have their meals, she simply refused. "Why can't he move? I have my rights!"
Just as I was about to insist, the father of the family seated at row 6 tapped me lightly and whispered, "forget it, let's not argue with someone uncivilized."
How nice of him. Conclusion: The nicer one in an argument wins.
Pretty eventful flight. To think its only my first day of three day work pattern.
On a side note, January roster is out and if you see my Instagram, I am crying yet counting my blessings over dinner with my fiance.
 |
| Dinner at Tim Ho Wan |
Not looking forward to a full HKT tomorrow.
Goodnights!
No comments:
Post a Comment