10 January 2017 // Tuesday
Still the beginning of the week... and I'm doing a Wuhan (WUH) today. Has been ages since I did a China flight.... It isn't exactly a great flight.
I'm not exactly dreading it either. But during briefing cic mentioned that on the first sector, we have a passenger with collapsed lung travelling back to Wuhan. He requires a continues high flow of oxygen at 4 litres per minute throughout the flight. It was stated that two extra Supplementary Oxygen Kit (SOK) will be uplifted.
We allowed this passenger to board first and he was accompanied by a nurse, and two other family members, one of them I suppose is his brother? This passenger, Mr Li, is 32 years old, and this family member I mentioned definitely looks too young to be his father.
So the nurse fixed the tube to the low flow of 2 litres valve on the SOK. We were kinda worries if Mr Li can manage with low flow of oxygen but the nurse said she will monitor his condition after take off. Apparently he was fine throughout the flight.
The drama only starts when we arrive at WUH. Due to his condition, he is not allowed to walk because his heart rate will increase. When he boarded in Singapore, an aisle chair was available (wheelchair but small enough to fit in the aisle of the aircraft) so he was wheeled to his seat at 21D.
However, at WUH, the ground staff (gonna name him Mr Young) informed us that there are no aisle chair available at WUH station. The family member (gonna name him Brother Li) then started to raise his voice and insisted that they came here before and there was an aisle chair. Needless to say, Mr Young insisted there was NO aisle chair. So both parties were standing there and nobody is willing to suggest an alternative.
So I took the initiative to do so. I asked Mr Young if the ambulance was nearby and if we could borrow a stretcher. He said the ambulance was right below the aircraft on standby and he would check if he could do so.
While all these is going on... the family members are awaiting the portable oxygen bottle so that Mr Li can transfer his tubing and disembark (because the SOK cannot be offloaded from the aircraft). These two nurses (Missy A & B) came onboard with a huge oxygen cushion (which is meant to last Mr Li from his seat to the ambulance below) before they connect him to a oxygen bottle in the ambulance below.
So Brother LI started making noise again... He insisted that Mr Li needs the portable oxygen cylinder so the two missys unwillingly went back to the ambulance.
So there was this free time with just me and the family. Brother Li rushed me for the stretcher and I told him it was on the way. He then suggested for u to provide a luggage so Mr Li can be seated on it.
I was like, "huh? like that also can?"
But just at this moment Mr Young came back to tell me they bringing up the stretcher but it will take a while because they need to use the whatever lift. Aaaaannddd the two missys came back. With a super huge oxygen cylinder like those people use to pump helium balloons (omg). It requires both missy to carry it still.
Then the stretcher came and let's not talk about how pathetic it looked, but once Mr Li was on it nobody wanted to carry him. The two nurses were already struggling with the giant oxygen cylinder, and neither did his family want to move Mr Li. We stopped there for a while before Mr Young offering to help.
Finally, we were almost done. On the way done there was so much din worrying about the oxygen tube disconnecting so Missy A taped on the joint of both tubes but got scolded by Brother Li. Both of them then had a tiny heated argument, which I obviously chose to stay out of.
After some 50 minutes, finally Mr Li disembarked safely. Here's wishing him a speedy recovery!
But then again, this flight #toomuchdrama.
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