DRW isn't that bad after all

16 April 2017 // Sunday

DRW again on a Sunday but this time with a much more comfortable load.  I chose S4 for the day because I felt so tired and wanted to catch some rest behind.

Can't recall much from the first sector except for the heavier load and the extremely long flight time. Sadly one lavatory couldn't be locked from inside because the lock broke so we foresee a tough time handling the passengers later.

And this Japanese couple with their extremely small infant. I can't help but worry about bringing kids that young onboard an aircraft. Other than them making a ruckus, the amount of germs and bacteria they're exposed to is also another concern.

Since it was Easter today, each of the passenger trays came with one chocolate Easter egg except the special meals tray. This passenger who ordered Vegan meal asked, "why is it that the whole world has the chocolate egg except me?" Like how we learn in training, choice of words is very important. I explained to her that we do not cater for special meals because of the ingredients of the chocolate egg, but if she'd like to have one I have plenty extra. She took one and continued complaining about how we don't provide jam on the tray for the bread because they don't eat butter. That isn't a valid enough reason for us to cater jam for your personal preference right? I explained to her and she argued, why we provide butter when she's vegan. I took the butter from the normal tray and proved to her, that the "butter" on her tray is actually margarine. She kept quiet and continued eating her chocolate Easter egg.

On the returning sector, this passenger showed me his boarding pass which clearly states 26C as his seat but he told me the ground staff changed it to 12D. I didn't really get it because there was no amendment on the boarding pass so I just brushed it off. The very next moment, this gentleman was clearly upset because his seat "was changed three times" and someone was seated in his 12D. Without much consideration I immediately squeezed my way through the boarding crowd and asked the ground staff to come in to settle this. It eventually turned out that the passenger at 12D was seated wrongly. As this gentleman was waiting for all this to get settled he stepped slightly into the row behind. To my utmost horror, the passenger in that row asked him to move away! Imagine the anger inside.

After everything was sorted out, he got his seat 12D and in fact the entire row is empty but it is non-reclinable since the row behind was an emergency exit row. Although the ground staff told me he was aware and fine about it, I decided to move him forward since Row 6 was empty and reclinable. He was very glad and appreciative about it. Case closed!

One jcl pax also recognized me the last time I did DRW and told me he lost his specs on the last flight and asked me to find it for him. Lolol but I really couldn't!

And... one PPS in EY who was such a nice guy we had a really nice long chat in the cabin and he had lots of drinks too. He thanked me for taking care of him and said how much he loved Singapore!

And guess what? We actually touched down almost an hour earlier than scheduled arrival time!

Such a nice flight to work with and nice crew... DRW isn't that bad after all!